Customer stories
Real businesses. Real results.
Restaurants, law firms, med spas, contractors. Here's what happened when they stopped putting up with reviews they didn't earn.
Free scan · 30 seconds · No credit card
"Honestly didn't think this would work for us. We're a debt collection agency, so nobody's happy to hear from us. Most of our bad reviews were basically people mad we did our job. I figured we were stuck with them. We gave Vanish 3 months, checked back in, and I was surprised. That was over a year ago and we haven't thought about canceling once."
Debt Collection Agency Owner
"Some people leave a bad review just to get free food or a discount. Now I don't stress about it, and I don't feel like I have to give stuff away to keep them happy. We went from a 3.8 to a 4.5."
"We went from a 3.9 to a 4.7, and we noticed the phone ringing more pretty much right away."
"I could literally watch reviews come off in the dashboard. A couple came down, my rating went up, and I noticed the difference in the business pretty much right away."
"We let an employee go, and right after, bad reviews started popping up one after another. Vanish got on it fast and got them taken down."
"We had 102 bad reviews on our profile. 94 of them are gone now. Huge weight off our team."
"We do marketing for med spas, and dealing with bad reviews for every client was eating up our time. Vanish handles it automatically across all of them, so we don't have to."
"They handle all of it in the background. I don't check reviews every day or stress about them anymore. I just run my business."
"People would threaten to leave a bad review if I didn't quote them cheaper, or once the job started they'd want extra work for free. I used to cave because I was scared of what one bad review would do. Now I don't, because I know Vanish is protecting my profile."
"A customer wanted a lower price after we'd already done the work, and we'd already given him a great deal. We stood our ground, and then the fake reviews started, 1 or 2 a day. We dropped from a 5 to a 4.2 in about a week and I was so stressed. Vanish got all 18 removed in the first month."
Case studies
Every business has a story. Here are a few.
Got hit during COVID for enforcing rules they were legally required to follow. 24 negative reviews over policies they didn't control. 90 days later, only 2 were left.
Came in with 13 negative reviews dragging their rating down. Two months later, 11 were gone.
He'd just opened when a local competitor left a 1-star and dropped his score before he could build it. It came down in the first month and he hit 5 stars. Now he turns Vanish back on whenever a new 1-star shows up.
Their cases can take a long time, and clients know that from day one. Some still leave negative reviews hoping it'll speed things up, even though the firm doesn't control the timeline. None of those reviews are accurate. Two years in, they see results every month.
They knew they couldn't make everyone happy, but a lot of their negative reviews just weren't fair. After the first month, 11 of their 35 were already gone.
A regular stop for long-haul truckers, who kept complaining about check-out times and standard policies. Those reviews were scaring off other travelers. Three years later, they're still with us.
Handling reviews by hand across multiple auto dealerships just wasn't sustainable. Almost a year in, they're seeing results every month.
Your reputation is being decided right now.
Don't let another unfair review cost you a customer.
Ready now? Start today · Still have questions? Grab 15 minutes with us